About Us

Voiced was founded in 2008 to help businesses gain in-depth insights from their customers to inform their strategies. 

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We champion qualitative data and value interesting conversation over faceless surveys. Call it old fashioned, but there's nothing quite like picking up the phone and talking to someone. 

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We're a core team of five with a network of long-standing and experienced freelancers to help us reach as many of your customers as possible at a time that suits them.

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We've worked with businesses of all shapes and sizes (from start-ups to £100m revenue SMEs) across all sectors, including Manufacturing, Healthcare, Business Services, Media, Software, Education, Finance and more.

 

Having meaningful conversations and reading between the lines to discover true insight is a skill we've honed for over 15 years, over which we've helped more than 300 clients shape their strategies, improve their customer satisfaction, and expand their businesses.